All Systems Operational

About This Site

Check the page below for the latest production updates and known issues:
https://docs.keeper.io/release-notes/latest-updates

Please use our support contact form to submit Enterprise, MSP or personal support tickets:
https://keepersecurity.com/support

Uptime over the past 90 days. View historical uptime.
Keeper Application Infrastructure Operational
90 days ago
100.0 % uptime
Today
Keeper Security Website (US) Operational
90 days ago
100.0 % uptime
Today
Keeper Web Vault ? Operational
90 days ago
100.0 % uptime
Today
Keeper Security Website (EU) Operational
90 days ago
100.0 % uptime
Today
Keeper Web Vault (EU) Operational
90 days ago
100.0 % uptime
Today
Enterprise Applications Operational
90 days ago
100.0 % uptime
Today
Keeper Admin Console ? Operational
90 days ago
100.0 % uptime
Today
Keeper SSO Connect Operational
90 days ago
100.0 % uptime
Today
Keeper Active Directory Bridge Operational
90 days ago
100.0 % uptime
Today
Keeper Commander API Operational
90 days ago
100.0 % uptime
Today
End-User Client Applications Operational
90 days ago
99.99 % uptime
Today
Keeper iOS ? Operational
90 days ago
100.0 % uptime
Today
Keeper Android Operational
90 days ago
100.0 % uptime
Today
Keeper Desktop App ? Operational
90 days ago
100.0 % uptime
Today
Keeper Microsoft Store App ? Operational
90 days ago
100.0 % uptime
Today
Keeper Browser Extensions ? Operational
90 days ago
99.96 % uptime
Today
Amazon AWS (Hosting Infrastructure) Operational
90 days ago
100.0 % uptime
Today
AWS route53 Operational
90 days ago
100.0 % uptime
Today
AWS cloudfront Operational
90 days ago
100.0 % uptime
Today
AWS dynamodb-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS dynamodb-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS elb-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS elb-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS kinesis-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS kinesis-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS lambda-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS lambda-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS rds-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS rds-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS redshift-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS redshift-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS s3-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS ses-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS ses-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS s3-us-standard Operational
90 days ago
100.0 % uptime
Today
AWS s3-us-east-2 Operational
90 days ago
100.0 % uptime
Today
AWS sns-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS sns-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS sqs-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS sqs-us-east-1 Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
90 days ago
100.0 % uptime
Today
PayPal Payments Operational
90 days ago
100.0 % uptime
Today
KeeperChat Operational
90 days ago
100.0 % uptime
Today
KeeperChat iOS Operational
90 days ago
100.0 % uptime
Today
KeeperChat Android Operational
90 days ago
100.0 % uptime
Today
KeeperChat Mac Operational
90 days ago
100.0 % uptime
Today
KeeperChat Windows Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
KeeperSecurity API - US REGION
Fetching
KeeperSecurity API - EU REGION
Fetching
Past Incidents
May 8, 2021

No incidents reported today.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021
Firefox browser extension issue for some users
Resolved - The issue is resolved, Firefox extension will update to 15.3.2 and resolve the login issue. We will release again tomorrow with version 15.3.3 for several feature improvements.
May 4, 07:57 PDT
Identified - The Firefox browser extension version 15.1.3 is experiencing errors for some users and causing login issues on both Vault and Extension. We have identified the issue and will issue a fix later today. In the meantime if you experience issues with Firefox please login directly from the Web Vault, or temporarily disable the Firefox extension or switch to another browser for a few hours.
May 4, 05:33 PDT
May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021
SMS delivery delay to US carriers
Resolved - This incident has been resolved.
Apr 29, 18:33 PDT
Update - AWS has escalated the issue and they are working on it.
Apr 29, 12:40 PDT
Identified - We are currently receiving reports of delayed SMS delivery to Verizon customers. We have extended the time allowed for 2FA acceptance until Amazon has resolved the carrier issue on their side.
Apr 29, 11:27 PDT
Apr 28, 2021

No incidents reported.

Apr 27, 2021

No incidents reported.

Apr 26, 2021

No incidents reported.

Apr 25, 2021

No incidents reported.

Apr 24, 2021

No incidents reported.

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