Identified - We are aware of an issue with direct record sharing for enterprise users as a result of yesterday's Vault 18.3 update. We will issue a patch before 12PM PST. To work around the issue, you can click the "Can share to users outside the enterprise" option in Role enforcements, or just use the Desktop App.
Jun 19, 2026 - 08:05 PDT
If the issue is not listed in this page, use our support contact form to submit Enterprise, MSP or personal support tickets:
https://keepersecurity.com/support
Keeper Infrastructure (US Data Center)
Degraded Performance
90 days ago
99.95
% uptime
Today
Keeper Security Website (US)
Operational
90 days ago
100.0
% uptime
Today
Keeper Web Vault (US)
Degraded Performance
90 days ago
99.98
% uptime
Today
Keeper Admin Console (US)
Operational
90 days ago
100.0
% uptime
Today
KeeperPAM Connections (US)
Operational
90 days ago
99.81
% uptime
Today
Keeper Infrastructure (EU Data Center)
Operational
90 days ago
99.99
% uptime
Today
Keeper Web Vault (EU)
Operational
90 days ago
99.98
% uptime
Today
Keeper Admin Console (EU)
Operational
90 days ago
100.0
% uptime
Today
KeeperPAM Connections (EU)
Operational
90 days ago
100.0
% uptime
Today
Keeper Infrastructure (AU Data Center)
Operational
90 days ago
99.99
% uptime
Today
Keeper Web Vault (AU)
Operational
90 days ago
99.98
% uptime
Today
Keeper Admin Console (AU)
Operational
90 days ago
100.0
% uptime
Today
KeeperPAM Connections (AU)
Operational
90 days ago
100.0
% uptime
Today
Keeper Infrastructure (GovCloud)
Operational
90 days ago
100.0
% uptime
Today
Keeper Web Vault (GovCloud)
Operational
90 days ago
100.0
% uptime
Today
Keeper Admin Console (GovCloud)
Operational
90 days ago
100.0
% uptime
Today
KeeperPAM Connections (GovCloud)
Operational
90 days ago
100.0
% uptime
Today
Keeper Infrastructure (CA Data Center)
Operational
90 days ago
99.99
% uptime
Today
Keeper Web Vault (CA)
Operational
90 days ago
99.98
% uptime
Today
Keeper Admin Console (CA)
Operational
90 days ago
100.0
% uptime
Today
KeeperPAM Connections (CA)
Operational
90 days ago
100.0
% uptime
Today
Keeper Infrastructure (JP Data Center)
Operational
90 days ago
99.99
% uptime
Today
Keeper Web Vault (JP)
Operational
90 days ago
99.98
% uptime
Today
Keeper Admin Console (JP)
Operational
90 days ago
100.0
% uptime
Today
KeeperPAM Connections (JP)
Operational
90 days ago
100.0
% uptime
Today
End-User Client Applications
Operational
90 days ago
100.0
% uptime
Today
Keeper iOS
Operational
90 days ago
100.0
% uptime
Today
Keeper Android
Operational
90 days ago
100.0
% uptime
Today
Keeper Desktop App
Operational
90 days ago
100.0
% uptime
Today
Keeper Browser Extensions
Operational
90 days ago
100.0
% uptime
Today
Enterprise Application Components (Installed or On-Prem)
Operational
90 days ago
100.0
% uptime
Today
Keeper SSO Connect
Operational
90 days ago
100.0
% uptime
Today
Keeper Active Directory Bridge
Operational
90 days ago
100.0
% uptime
Today
Keeper Commander API
Operational
90 days ago
100.0
% uptime
Today
Keeper Secrets Manager
Operational
90 days ago
100.0
% uptime
Today
Keeper Connection Manager
Operational
90 days ago
100.0
% uptime
Today
KeeperChat
Operational
90 days ago
100.0
% uptime
Today
KeeperChat iOS
Operational
90 days ago
100.0
% uptime
Today
KeeperChat Android
Operational
90 days ago
100.0
% uptime
Today
KeeperChat Mac
Operational
90 days ago
100.0
% uptime
Today
KeeperChat Windows
Operational
90 days ago
100.0
% uptime
Today
API Services
Operational
90 days ago
100.0
% uptime
Today
SCIM provisioning with Azure
Operational
90 days ago
100.0
% uptime
Today
SCIM provisioning with Okta
Operational
90 days ago
100.0
% uptime
Today
SCIM provisioning (General)
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Jun 19, 2026
Unresolved incident: Direct record sharing enforcement issue.