All Systems Operational

About This Site

Check the page below for known issues and critical updates:
https://docs.keeper.io/release-notes/latest-updates

If the issue is not listed in this page, use our support contact form to submit Enterprise, MSP or personal support tickets:
https://keepersecurity.com/support

Keeper Infrastructure (US Data Center) Operational
90 days ago
99.94 % uptime
Today
Keeper Security Website (US) Operational
90 days ago
100.0 % uptime
Today
Keeper Web Vault (US) Operational
90 days ago
99.97 % uptime
Today
Keeper Admin Console (US) Operational
90 days ago
100.0 % uptime
Today
KeeperPAM Connections (US) Operational
90 days ago
98.33 % uptime
Today
Keeper Infrastructure (EU Data Center) Operational
90 days ago
99.99 % uptime
Today
Keeper Web Vault (EU) Operational
90 days ago
99.98 % uptime
Today
Keeper Admin Console (EU) Operational
90 days ago
100.0 % uptime
Today
KeeperPAM Connections (EU) Operational
90 days ago
100.0 % uptime
Today
Keeper Infrastructure (AU Data Center) Operational
90 days ago
99.99 % uptime
Today
Keeper Web Vault (AU) Operational
90 days ago
99.98 % uptime
Today
Keeper Admin Console (AU) Operational
90 days ago
100.0 % uptime
Today
KeeperPAM Connections (AU) Operational
90 days ago
100.0 % uptime
Today
Keeper Infrastructure (GovCloud) Operational
90 days ago
100.0 % uptime
Today
Keeper Web Vault (GovCloud) Operational
90 days ago
100.0 % uptime
Today
Keeper Admin Console (GovCloud) Operational
90 days ago
100.0 % uptime
Today
KeeperPAM Connections (GovCloud) Operational
90 days ago
100.0 % uptime
Today
Keeper Infrastructure (CA Data Center) Operational
90 days ago
99.99 % uptime
Today
Keeper Web Vault (CA) Operational
90 days ago
99.98 % uptime
Today
Keeper Admin Console (CA) Operational
90 days ago
100.0 % uptime
Today
KeeperPAM Connections (CA) Operational
90 days ago
100.0 % uptime
Today
Keeper Infrastructure (JP Data Center) Operational
90 days ago
99.99 % uptime
Today
Keeper Web Vault (JP) Operational
90 days ago
99.98 % uptime
Today
Keeper Admin Console (JP) Operational
90 days ago
100.0 % uptime
Today
KeeperPAM Connections (JP) Operational
90 days ago
100.0 % uptime
Today
End-User Client Applications Operational
90 days ago
100.0 % uptime
Today
Keeper iOS Operational
90 days ago
100.0 % uptime
Today
Keeper Android Operational
90 days ago
100.0 % uptime
Today
Keeper Desktop App Operational
90 days ago
100.0 % uptime
Today
Keeper Browser Extensions Operational
90 days ago
100.0 % uptime
Today
Enterprise Application Components (Installed or On-Prem) Operational
90 days ago
100.0 % uptime
Today
Keeper SSO Connect Operational
90 days ago
100.0 % uptime
Today
Keeper Active Directory Bridge Operational
90 days ago
100.0 % uptime
Today
Keeper Commander API Operational
90 days ago
100.0 % uptime
Today
Keeper Secrets Manager Operational
90 days ago
100.0 % uptime
Today
Keeper Connection Manager Operational
90 days ago
100.0 % uptime
Today
KeeperChat Operational
90 days ago
100.0 % uptime
Today
KeeperChat iOS Operational
90 days ago
100.0 % uptime
Today
KeeperChat Android Operational
90 days ago
100.0 % uptime
Today
KeeperChat Mac Operational
90 days ago
100.0 % uptime
Today
KeeperChat Windows Operational
90 days ago
100.0 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
SCIM provisioning with Azure Operational
90 days ago
100.0 % uptime
Today
SCIM provisioning with Okta Operational
90 days ago
100.0 % uptime
Today
SCIM provisioning (General) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 1, 2026

No incidents reported today.

Mar 31, 2026

No incidents reported.

Mar 30, 2026
Resolved - On March 30 at 8:00 PM PST, Keeper performed a scheduled minor upgrade to our multi-region AWS RDS clusters as part of routine maintenance. The upgrade itself completed in approximately 3 minutes, followed by a standard application restart process that took about 15 minutes. While this process is typically non-disruptive, recent changes to service health checks caused unexpected customer impact during the restart window.

This maintenance was not communicated in advance due to an internal miscommunication and the expectation of no impact. We apologize for the disruption and are taking steps to ensure all future maintenance—regardless of expected impact—is communicated ahead of time, as well as reviewing our health check configurations to prevent similar issues.

Mar 30, 20:00 PDT
Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026
Postmortem - Read details
Mar 23, 16:19 PDT
Resolved - The issue has been resolved. See postmortem page with additional details.
Mar 23, 14:45 PDT
Monitoring - A fix has been implemented and we are monitoring the KeeperPAM connection stability. We will update this case with additional details soon.
Mar 23, 13:03 PDT
Identified - We have identified the cause of the KeeperPAM connection errors which are related to a networking issue within the AWS ECS environment. We are actively troubleshooting with the AWS support team and will update the ticket as soon as there is a status update.
Mar 23, 11:47 PDT
Investigating - We are investigating errors in establishing KeeperPAM connections in the US Data Center.
Mar 23, 10:07 PDT
Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.