All Systems Operational

About This Site

Check the page below for the latest production updates and known issues:
https://docs.keeper.io/release-notes/latest-updates

Please use our support contact form to submit Enterprise, MSP or personal support tickets:
https://keepersecurity.com/support

Uptime over the past 90 days. View historical uptime.
Keeper Application Infrastructure Operational
90 days ago
99.98 % uptime
Today
Keeper Security Website (US) Operational
90 days ago
100.0 % uptime
Today
Keeper Web Vault ? Operational
90 days ago
99.93 % uptime
Today
Keeper Security Website (EU) Operational
90 days ago
100.0 % uptime
Today
Keeper Web Vault (EU) Operational
90 days ago
100.0 % uptime
Today
Enterprise Applications Operational
90 days ago
99.99 % uptime
Today
Keeper Admin Console ? Operational
90 days ago
99.97 % uptime
Today
Keeper SSO Connect Operational
90 days ago
100.0 % uptime
Today
Keeper Active Directory Bridge Operational
90 days ago
100.0 % uptime
Today
Keeper Commander API Operational
90 days ago
100.0 % uptime
Today
End-User Client Applications Operational
90 days ago
99.98 % uptime
Today
Keeper iOS ? Operational
90 days ago
100.0 % uptime
Today
Keeper Android Operational
90 days ago
100.0 % uptime
Today
Keeper Desktop App ? Operational
90 days ago
100.0 % uptime
Today
Keeper Microsoft Store App ? Operational
90 days ago
100.0 % uptime
Today
Keeper Browser Extensions ? Operational
90 days ago
99.94 % uptime
Today
Amazon AWS (Hosting Infrastructure) Operational
90 days ago
100.0 % uptime
Today
AWS route53 Operational
90 days ago
100.0 % uptime
Today
AWS cloudfront Operational
90 days ago
100.0 % uptime
Today
AWS dynamodb-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS dynamodb-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS elb-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS elb-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS kinesis-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS kinesis-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS lambda-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS lambda-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS rds-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS rds-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS redshift-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS redshift-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS s3-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS ses-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS ses-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS s3-us-standard Operational
90 days ago
100.0 % uptime
Today
AWS s3-us-east-2 Operational
90 days ago
100.0 % uptime
Today
AWS sns-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS sns-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS sqs-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS sqs-us-east-1 Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
90 days ago
100.0 % uptime
Today
PayPal Payments Operational
90 days ago
100.0 % uptime
Today
KeeperChat Operational
90 days ago
100.0 % uptime
Today
KeeperChat iOS Operational
90 days ago
100.0 % uptime
Today
KeeperChat Android Operational
90 days ago
100.0 % uptime
Today
KeeperChat Mac Operational
90 days ago
100.0 % uptime
Today
KeeperChat Windows Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
KeeperSecurity API - US REGION
Fetching
KeeperSecurity API - EU REGION
Fetching
Past Incidents
Jun 21, 2021

No incidents reported today.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021
System update in EU (1 minute outage)
Resolved - Update is complete.
Jun 13, 21:00 PDT
Identified - An unplanned change is required in the AWS environment which will generate login issues for approximately 5 minutes. We will update this incident as soon as the update is completed.
Jun 13, 20:46 PDT
Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021
SMS 2FA to AT&T devices
Resolved - AWS and AT&T have resolved their delivery issues.
Jun 9, 14:22 PDT
Update - Amazon AWS is still investigating the error with AT&T SMS delivery. If you need to disable 2FA and change to another method (such as TOTP) please contact support and we will assist.
Jun 9, 12:08 PDT
Investigating - SMS delivery to AT&T devices is failing on Amazon AWS at the moment. We will follow up with resolution once we know more.
Jun 9, 11:21 PDT
Jun 8, 2021

No incidents reported.

Jun 7, 2021
Vault login errors in US Region
Postmortem - Read details
Jun 7, 23:30 PDT
Resolved - The issue has been resolved. A postmortem with a description of the incident will be posted shortly.
Jun 7, 22:36 PDT
Identified - We have identified the issue and we'll have this resolved shortly.
Jun 7, 22:31 PDT
Investigating - We are currently investigating login errors in the US Region.
Jun 7, 22:08 PDT
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