Resolved: Vault login API errors

Incident Report for Keeper Status Page

Resolved

Resolved - At 9:49 AM PST, we experienced login API request failures due to errors on an RDS database in the US region. The database failover completed successfully, and all systems were fully operational by 10:00 AM PST.
Posted Aug 21, 2025 - 10:36 PDT
This incident affected: Keeper Infrastructure (US Data Center) (Keeper Web Vault (US)).