Dear Keeper Customer,
This morning, we experienced an interruption to our Web Applications. This was caused by an intermittent overload in our servers at AWS. During this period, some users experienced difficulties logging into the Keeper Web Applications or slower operating speeds. This issue has been resolved.
Please refresh/reload the Web Vault on your web browser
Please update your application to version 14.2.1 by either downloading the update from our website download page or restart the application, wait a few minutes for the update to automatically download, and then restart the application again.
Mobile applications were partially affected by this issue, but no update is required.
In the future, you can monitor and subscribe to Keeper’s system status updates from our Status Page.
We apologize for any inconvenience this may have caused.