If you are experiencing any issues logging into the Vault, simply clear the cache in your browser.
For example, to clear the Keeper cache for Chrome: - Open the Web Vault - Click on "View" > "Developer" > "Developer Tools" - Click on the "Application" tab > "Clear Storage" > then click on “clear site data”
Let us know if you need any assistance.
Posted Jan 05, 2021 - 09:24 PST
This incident affected: Keeper Infrastructure (US Data Center) (Keeper Web Vault (US)).