SMS delivery in US Data Center

Incident Report for Keeper Status Page

Resolved

Amazon has resolved the issue.

Posted Jun 02, 2023 - 16:21 PDT

Update

AWS acknowledged that they are having some SMS delivery problems. We have routed SMS delivery to email temporarily.

Posted Jun 02, 2023 - 15:45 PDT

Identified

Amazon AWS is having an SMS delivery outage. They are working on it. We have temporarily routed SMS codes to email. Please check your email to receive the code.

Posted Jun 02, 2023 - 15:45 PDT

Investigating

We are investigating SMS delivery issues in the US Data Center.

Posted Jun 02, 2023 - 15:23 PDT

This incident affected: End-User Client Applications (Keeper iOS, Keeper Android) and Keeper Infrastructure (US Data Center) (Keeper Web Vault (US)).