Popup error message on vault due to Key Pinning

Incident Report for Keeper Status Page

Resolved

We apologize for the popup warning that you may have received on the Web Vault and Desktop app. Our key pinning security feature on the Vault momentarily could not validate a backend certificate that was updated by the Keeper Security team. This has been resolved. Please logout and login to clear the error message.

Posted Aug 27, 2020 - 13:59 PDT

This incident affected: End-User Client Applications (Keeper Desktop App).