Backend API errors

Incident Report for Keeper Security

Resolved

Reporting issues resolved, if you continue having SSO login issues please contact Keeper support to update your SAML configuration if required.

Posted May 12, 2022 - 17:34 PDT

Identified

2 issues have been reported which are being addressed:

- SSO login SAML errors with certain identity providers
- Saving custom reports and alerts are generating errors

A fix is rolling out this afternoon (PST)

Posted May 12, 2022 - 14:14 PDT

This incident affected: Keeper Infrastructure (EU Data Center) (Keeper Web Vault (EU), Keeper Admin Console (EU)) and Keeper Infrastructure (US Data Center) (Keeper Web Vault (US), Keeper Admin Console (US)).