SMS delivery in US

Incident Report for Keeper Status Page

Resolved

The issue is resolved.

Posted Mar 29, 2022 - 20:03 PDT

We have identified the issue, waiting on Amazon AWS for resolution. SMS 2FA is being routed to email temporarily.

Posted Mar 29, 2022 - 19:49 PDT

We are currently investigating an issue with our SMS delivery provider at Amazon AWS. Until this is resolved, we are routing SMS codes to email.

Posted Mar 29, 2022 - 19:13 PDT

This incident affected: Keeper Infrastructure (US Data Center) (Keeper Web Vault (US), Keeper Admin Console (US)).