SMS delivery in US
Incident Report for Keeper Security
Resolved
The issue is resolved.
Posted Mar 29, 2022 - 20:03 PDT
Identified
We have identified the issue, waiting on Amazon AWS for resolution. SMS 2FA is being routed to email temporarily.
Posted Mar 29, 2022 - 19:49 PDT
Investigating
We are currently investigating an issue with our SMS delivery provider at Amazon AWS. Until this is resolved, we are routing SMS codes to email.
Posted Mar 29, 2022 - 19:13 PDT
This incident affected: Keeper Infrastructure (US Data Center) (Keeper Web Vault (US), Keeper Admin Console (US)).