AWS has resolved their API errors. We will continue to monitor the situation and post any updates on the Keeper status page.
Posted Dec 07, 2021 - 15:19 PST
Monitoring
AWS is addressing their API issues, we will continue to monitor the situation. For SMS delivery, please refer to your email for 2FA codes.
Posted Dec 07, 2021 - 12:03 PST
Update
SMS delivery appears to also be impacted by the AWS issue. While this is happening, users will receive 2FA codes through email.
Posted Dec 07, 2021 - 08:40 PST
Identified
Amazon AWS is experiencing outages in the US-EAST region. If you experience issues logging into Keeper, please click on "Work Offline" from the Vault and Desktop App login screen.
Posted Dec 07, 2021 - 08:36 PST
This incident affected: Keeper Infrastructure (US Data Center) (Keeper Security Website (US), Keeper Web Vault (US), Keeper Admin Console (US)).
